Last updated: October 31, 2025
Bitpen operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bitpen is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:
We may disclose your personal information to third parties for legitimate purposes, including: with Shopify, vendors and other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping); with business and marketing partners; when you direct or consent to disclosure; with our affiliates; and in connection with a business transaction or to comply with legal obligations.
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
The Services may provide links to websites or other online platforms operated by third parties. If you follow such links, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the following rights: Right to Access / Know, Right to Delete, Right to Correct, Right of Portability, and the right to manage communication preferences. If you reside in the UK or European Economic Area, you may additionally have the right to object to or restrict processing and to withdraw consent. You may exercise these rights where indicated on the Services or by contacting us using the contact details below.
If you have complaints about how we process your personal information, please contact us using the contact details below. You may also lodge your complaint with your local data protection authority (list of EEA supervisory authorities).
We may transfer, store and process your personal information outside the country you live in. Transfers out of the EEA or UK rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hi@bitpen.world or contact us at Friedrich-Koopmann-Straße 2, Wardenburg, 26203, DE. For the purpose of applicable data protection laws, we are the data controller of your personal information.